LEGAL NOTE · Home At Homes · Luxury Short Term Rentals


In compliance with Art. 10 of Law 34/2002, of 11 July, on Information Society Services and e-Commerce (LSSICE), we provide our company details hereunder.

Name: LOGISTIC & TRAVEL SERVICES, S.L., a limited liability company established in Madrid through public deed issued by José María Madridejos Fernández on 22 April 2005 and registered in the Mercantile Register of Madrid, Volume 21320, Folio 96, Section 8, Page M – 378836, Inscription 1.

Fiscal identity code (CIF): B84322924

Registered address: Calle Velázquez 46, Madrid 28001


Phone: 910 911 299

Activity: Tourist rental villas and apartments.

The HOME AT HOMES website aims to inform the general public of the activities carried out by the company and the products and services it provides for this.

Use of any of the features of the website implies express and full acceptance of the conditions set forth herein, without prejudice to any particular conditions as may be applicable to any specific services offered through the website.

Access to the website does not oblige the user to provide any personal information. However, while browsing the website, the user may be asked for personal information for particular forms. Such information as may be solicited will be used to respond to any requests made by the user, and to send such response. It will also be used to provide information regarding the company and its services through whatever media, if the user so requests. By submitting such forms, you are explicitly giving your consent to receiving such information. In the event that you no longer wish to receive information from us, please send an email to requesting that we unsubscribe you from our information services, at no cost to yourself.

Failure to provide personal information will result in you not receiving or not being able to access the service.

LOGISTIC & TRAVEL SERVICES, S.L. reserves the right to introduce changes and updates to the information contained on its website, or to change the settings and presentation of such website, at any time and without the need to provide advance notice thereof.


All personal information required for the delivery of our services will be kept on file subject to the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD) and Royal Decree 1720/2007, of 21 December, providing Regulations for the implementation of the LOPD, as well as the European Union’s General Regulation on Data Protection (EU 2016/679 GDPR).

Collection and processing of this personal information is carried out by LOGISTIC & TRAVEL SERVICES, S.L. with the aim of handling, delivering, extending and improving the services requested by users from time to time, replying to queries, participating in recruitment processes, communicating electronically and/or for statistical purposes.

LOGISTIC & TRAVEL SERVICES, S.L. is committed to fulfilling its obligation of secrecy in relation to the personal information provided and its duty of processing such information with all due confidentiality and reserve, pursuant to current legislation. In order to do this, it will take the necessary measures to prevent the alteration, loss and unauthorised processing or access to such information.

What purposes do we process your personal information for?

LOGISTIC & TRAVEL SERVICES, S.L. will process the personal information provided by you for delivering the contract entered into between us, sending information requested by you, and offering any of our products and/or services as may be of interest to you.

How long do we keep your personal information for?

Your personal information will be kept for the minimum time necessary for the correct delivery of the requested services, and for complying with any liabilities and legal obligations as may arise therefrom.

What is the legal basis for the processing of your personal information?

The legal basis for processing your personal information is the delivery of a potential and/or effective contractual relationship, and/or the legitimate interest, legal authorisation and/or consent of the data subject. The personal information we request from you is adequate, relevant and necessary for such purpose; there is no obligation at any time to provide such details, but failure to do so could affect the purpose of the service or prevent delivery thereof.

Who will we share your personal information with?

LOGISTIC & TRAVEL SERVICES, S.L. will not share your details with any third party, unless we expressly inform you thereof.

What are your rights when you provide personal information to us?

Data protection rights available to data subjects are:

Right to request access to personal information

Right to rectify or erase such data

Right to object to data processing

Right to request a restriction on the processing of your data

Right to data portability

Can I withdraw consent?

You have the ability and the right to withdraw any consent previously given; however, the withdrawal of consent will not affect the lawfulness of data processing based on consent provided prior to its withdrawal.

How can I complain if I were to consider that my personal information has not been adequately processed?

If a data subject considers that their personal information has not been adequately processed by LOGISTIC & TRAVEL SERVICES, S.L. they may complain to or lodge a complaint with the relevant data protection authority, which in Spain is the Spanish Data Protection Agency (AEPD) at

Security and updating of personal information

With the aim of safeguarding the security of your personal information, LOGISTIC & TRAVEL SERVICES, S.L. has taken all appropriate technical and organisational measures to ensure the security of all personal information provided to it in order to prevent its alteration, loss and/or unauthorised processing or access, as per current legislation, although absolute security can never be guaranteed. In order to ensure that the personal information we hold on file for you is up to date, it is important that you let us know of any changes arising in relation thereto.


LOGISTIC & TRAVEL SERVICES, S.L. warrants that all staff involved in all stages of processing of your personal information will treat such information with the utmost care and confidentiality. We will not share or transfer any of your details to third parties, except as legally required or where authorisation to do so has been expressly given by you.


LOGISTIC & TRAVEL SERVICES, S.L. will at all times strive to ensure that the services and the information provided to clients is accurate and fully operational; however, situations may occur, especially where brought about by third parties in bad faith, where liability may arise.

In this respect, hereunder are a list of situations for which we will not be liable, and where all liability will lie solely with the user:

• Where the user makes use of the website to introduce virus, data, codes, hardware or telecommunications equipment or any other device or electronic or physical instrument resulting in damage to the systems of other users.

• Where a link on the website redirects to an external website with unlawful or inappropriate content. Any user detecting an instance of such case should notify us as soon as possible in order that we can immediately remove such link.

• Where the website shows information not published by us or published by a person not linked to the organisation.

• Where the website is not available or operational for reasons beyond our control.

• Where there are technical issues affecting availability, service disruptions, IT viruses, faults, continuity and/or cuts in telephone connections caused by third parties.

• Where the user publishes libellous, harmful or discriminatory content on the website which may incite violence or go against accepted moral standards, or standards of privacy, image or public order.


In the event of any dispute arising on the interpretation of the terms used in this legal notice or relating to any other issues associated with the services on this website, Spanish legislation will apply.

For the resolution of any dispute arising in connection with access to the website or use of the services offered thereon, LOGISTIC & TRAVEL SERVICES, S.L. agree to submit to the courts and tribunals of Madrid.